Green Bay & Brown County: (920) 468-6951  |   Oshkosh & Winnebago County: (920) 235-6951  |   Fond du Lac & Fond du Lac County: (920) 923-2500

Operating and Maintaining Your Heat Pump

Green Bay & Brown County: (920) 468-6951
Oshkosh & Winnebago County: (920) 235-6951
Fond du Lac & Fond du Lac County: (920) 923-2500

Operating and Maintaining Your Heat Pump

Operating and Maintaining Your Heat Pump

Proper operation of your heat pump will save energy. Do not set back the heat pump's thermostat if it causes the backup heating to come on; backup heating systems are usually more expensive to operate. Continuous indoor fan operation can degrade heat pump performance unless a high-efficiency, variable-speed fan motor is used. Operate the system on the "auto" fan setting on the thermostat.

Like all heating and cooling systems, proper maintenance is key to efficient operation. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10%–25%.

Clean or change filters once a month or as needed, and maintain the system according to manufacturer's instructions. Dirty filters, coils, and fans reduce airflow through the system. Reduced airflow decreases system performance and can damage your system's compressor. Clean outdoor coils whenever they appear dirty; occasionally, turn off power to the fan and clean it; remove vegetation and clutter from around the outdoor unit. Clean the supply and return registers within your home, and straighten their fins if bent.

You should also have a professional technician service your heat pump at least every year. The technician can do the following:

  • Inspect ducts, filters, blower, and indoor coil for dirt and other obstructions
  • Diagnose and seal duct leakage
  • Verify adequate airflow by measurement
  • Verify correct refrigerant charge by measurement
  • Check for refrigerant leaks
  • Inspect electric terminals, and if necessary, clean and tighten connections, and apply nonconductive coating
  • Lubricate motors, and inspect belts for tightness and wear
  • Verify correct electric control, making sure that heating is locked out when the thermostat calls for cooling and vice versa
  • Verify correct thermostat operation.

U.S. Department of Energy

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Contact Information
 
Green Bay Location
Address:  1736 Sal St.
Green Bay, WI 54302
Phone:     (920) 468-6951
 
Oshkosh Location
Address:  3250A Walter St.
Oshkosh, WI 54901
Phone:     (920) 235-6951
 
Fond du Lac Location
Address:  160 South Brooke St.
Fond du Lac, WI 54935
Phone:     (920) 923-2500
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Office Hours
 
Green Bay:       MON - FRI   |   7:00am - 4:30pm
Oshkosh:          MON - FRI   |   8:00am - 4:30pm
Fond Du Lac:   MON - FRI   |   8:00am - 4:30pm
Payment Options
 
For AC in Green Bay WI, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Oshkosh WI.&width=100
We accept check for Air Conditioner repair service provided in Fond du Lac WI.&width=100
 
For AC in Green Bay WI, we accept most major credit cards.
We accept cash for Cooling repair service provided in Oshkosh WI.
We accept check for Air Conditioner repair service provided in Fond du Lac WI.
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If you are in need of emergency service, please call (920) 468-6951. Thank you!
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